{"id":164392,"date":"2020-10-14T18:10:48","date_gmt":"2020-10-14T10:10:48","guid":{"rendered":"https:\/\/booky.ph\/blog\/?p=164392"},"modified":"2020-10-20T14:48:29","modified_gmt":"2020-10-20T06:48:29","slug":"auntie-annes-interview","status":"publish","type":"post","link":"https:\/\/booky.ph\/blog\/auntie-annes-interview\/","title":{"rendered":"COO of Auntie Anne&#8217;s Shares His Business Advice &#038; Tips During A Pandemic"},"content":{"rendered":"\n<p>&#8220;Look after your teams, invest in technology, keep planning.&#8221;<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>There&#8217;s no doubt that the food industry was greatly affected due to COVID-19. Sadly, during the first few months of the lockdown, some establishments had to close some of their branches to either cut down on costs or stay alive &#8211; not to mention that dine-in isn&#8217;t an option. <\/p>\n\n\n\n<p>Fortunately, after a few months, safety guidelines were made and establishments started to reopen. Want to know how they&#8217;re up to lately?Luckily, we got to talk to Mikkel Paris, the COO of the famous pretzel chain, Auntie Anne&#8217;s, as he shares the team&#8217;s journey during this challenging time and tips to come out it stronger. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"770\" height=\"552\" src=\"https:\/\/sih.booky.ph\/eyJrZXkiOiJibG9nXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIwXC8xMFwvMTQxMzAxMDdcL2JreS1ibG9nY292ZXItYXVudGllYW5uZXMtMS5wbmciLCJidWNrZXQiOiJib29reXJlcG9ydCJ9\" alt=\"Auntie Anne's COO Mikkel Paris\" class=\"wp-image-164997\" srcset=\"https:\/\/sih.booky.ph\/eyJrZXkiOiJibG9nXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIwXC8xMFwvMTQxMzAxMDdcL2JreS1ibG9nY292ZXItYXVudGllYW5uZXMtMS5wbmciLCJidWNrZXQiOiJib29reXJlcG9ydCIsImVkaXRzIjp7InJlc2l6ZSI6eyJmaXQiOiJjb3ZlciIsIndpZHRoIjoiNzcwIn19fQ== 770w, https:\/\/sih.booky.ph\/eyJrZXkiOiJibG9nXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIwXC8xMFwvMTQxMzAxMDdcL2JreS1ibG9nY292ZXItYXVudGllYW5uZXMtMS0zMjB4MjI5LnBuZyIsImJ1Y2tldCI6ImJvb2t5cmVwb3J0IiwiZWRpdHMiOnsicmVzaXplIjp7ImZpdCI6ImNvdmVyIiwid2lkdGgiOiIzMjAifX19 320w, https:\/\/sih.booky.ph\/eyJrZXkiOiJibG9nXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIwXC8xMFwvMTQxMzAxMDdcL2JreS1ibG9nY292ZXItYXVudGllYW5uZXMtMS03Njh4NTUxLnBuZyIsImJ1Y2tldCI6ImJvb2t5cmVwb3J0IiwiZWRpdHMiOnsicmVzaXplIjp7ImZpdCI6ImNvdmVyIiwid2lkdGgiOiI3NjgifX19 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" decoding=\"async\"><\/figure>\n\n\n\n<h3 class=\"has-text-color\" style=\"color:#f5920f\">How Customers Can Do Their Part To Help Establishments<\/h3>\n\n\n\n<p>Since establishments have certain guidelines to follow, customers should also do their part by <strong>showing empathy towards retailers<\/strong> and <strong>following safety protocols<\/strong> like wearing their face masks, face shields and observing social distancing. Mikkel adds, &#8220;<em>If your orders are not as quick as they used to be we just ask for some <strong>patience and understanding<\/strong>. Please be assured that we are doing our best. And I speak on behalf of most retailers; it&#8217;s not just Auntie Anne\u2019s.<\/em>&#8220;<\/p>\n\n\n\n<h3 class=\"has-text-color\" style=\"color:#f5920f\">Invest and Prioritize Employee Welfare<\/h3>\n\n\n\n<p>Mikkel highlights the <strong>importance of prioritizing employee welfare<\/strong>. Since there were no public transportation during the early months of the lockdown, their employees had a hard time coming in to work. With this, Mikkel decided to come up with <strong>a bike subsidy<\/strong> for them so they can report to work safely. He states, &#8220;<em>We always invest in our people and looking after them. So when this was happening, <strong>our main concern were the employees<\/strong>.<\/em>\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"800\" height=\"571\" src=\"https:\/\/sih.booky.ph\/eyJrZXkiOiJibG9nXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIwXC8xMFwvMTQxMzAxMTVcL0JLWS1DTi1BdW50aWVBbm5lcy03MjE0LTgwMHg1NzEuanBnIiwiYnVja2V0IjoiYm9va3lyZXBvcnQifQ==\" alt=\"Auntie Anne's Blueberry Nuggets\" class=\"wp-image-164998\" srcset=\"https:\/\/sih.booky.ph\/eyJrZXkiOiJibG9nXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIwXC8xMFwvMTQxMzAxMTVcL0JLWS1DTi1BdW50aWVBbm5lcy03MjE0LTgwMHg1NzEuanBnIiwiYnVja2V0IjoiYm9va3lyZXBvcnQiLCJlZGl0cyI6eyJyZXNpemUiOnsiZml0IjoiY292ZXIiLCJ3aWR0aCI6IjgwMCJ9fX0= 800w, https:\/\/sih.booky.ph\/eyJrZXkiOiJibG9nXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIwXC8xMFwvMTQxMzAxMTVcL0JLWS1DTi1BdW50aWVBbm5lcy03MjE0LTMyMHgyMjkuanBnIiwiYnVja2V0IjoiYm9va3lyZXBvcnQiLCJlZGl0cyI6eyJyZXNpemUiOnsiZml0IjoiY292ZXIiLCJ3aWR0aCI6IjMyMCJ9fX0= 320w, https:\/\/sih.booky.ph\/eyJrZXkiOiJibG9nXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIwXC8xMFwvMTQxMzAxMTVcL0JLWS1DTi1BdW50aWVBbm5lcy03MjE0LTc2OHg1NDkuanBnIiwiYnVja2V0IjoiYm9va3lyZXBvcnQiLCJlZGl0cyI6eyJyZXNpemUiOnsiZml0IjoiY292ZXIiLCJ3aWR0aCI6Ijc2OCJ9fX0= 768w, https:\/\/sih.booky.ph\/eyJrZXkiOiJibG9nXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIwXC8xMFwvMTQxMzAxMTVcL0JLWS1DTi1BdW50aWVBbm5lcy03MjE0LmpwZyIsImJ1Y2tldCI6ImJvb2t5cmVwb3J0IiwiZWRpdHMiOnsicmVzaXplIjp7ImZpdCI6ImNvdmVyIiwid2lkdGgiOiIxNTEyIn19fQ== 1512w\" sizes=\"(max-width: 800px) 100vw, 800px\" decoding=\"async\"><figcaption>Photo from Booky<\/figcaption><\/figure>\n\n\n\n<h3 class=\"has-text-color\" style=\"color:#f5920f\">Advice and Business Recommendations<\/h3>\n\n\n\n<p>Mikkel&#8217;s advice for business owners is <strong>to plan far ahead<\/strong>, <strong>to find ways to adapt<\/strong>, and <strong>to embrace technology<\/strong>. He also encourages other owners <strong>to be helpful to one another<\/strong> by sharing insights and tips from their experiences. Lastly, to quote Mikkel, \u201c<em>Number one piece of advice I always tell everybody is <strong>look after your team<\/strong>. Hold your team\u2019s welfare at the forefront of everything, of all of your decisions because <strong>once you have a happy and safe team, everything will flow<\/strong>. A lot of the great ideas that we\u2019re coming up with now, how we&#8217;re adapting, how we\u2019re surviving, are coming from our team.<\/em>\u201d.<\/p>\n\n\n\n<p>Check out the full interview we had with Mikkel below!<\/p>\n\n\n\n<figure class=\"wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Business Recommendations and Employee Resiliency In Times Of A Pandemic\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/_otrLfDrqIs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>The pandemic has brought about new and unique challenges that many businesses are currently facing and\u00a0<strong>we hope that our Business in The Time of COVID-19 series can help you and your team navigate through many of these obstacles.<\/strong>\u00a0You may follow our\u00a0<a href=\"https:\/\/www.linkedin.com\/company\/booky-manila\/?viewAsMember=true\">LinkedIn page<\/a>\u00a0for<strong>\u00a0up and coming discussions with other business leaders in the country.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;Look after your teams, invest in technology, keep planning.&#8221;<\/p>\n","protected":false},"author":41,"featured_media":164997,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[108],"post_tag":[],"malls":[],"booky_location":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/booky.ph\/blog\/wp-json\/wp\/v2\/posts\/164392"}],"collection":[{"href":"https:\/\/booky.ph\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/booky.ph\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/booky.ph\/blog\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/booky.ph\/blog\/wp-json\/wp\/v2\/comments?post=164392"}],"version-history":[{"count":22,"href":"https:\/\/booky.ph\/blog\/wp-json\/wp\/v2\/posts\/164392\/revisions"}],"predecessor-version":[{"id":165371,"href":"https:\/\/booky.ph\/blog\/wp-json\/wp\/v2\/posts\/164392\/revisions\/165371"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/booky.ph\/blog\/wp-json\/wp\/v2\/media\/164997"}],"wp:attachment":[{"href":"https:\/\/booky.ph\/blog\/wp-json\/wp\/v2\/media?parent=164392"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/booky.ph\/blog\/wp-json\/wp\/v2\/categories?post=164392"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/booky.ph\/blog\/wp-json\/wp\/v2\/post_tag?post=164392"},{"taxonomy":"malls","embeddable":true,"href":"https:\/\/booky.ph\/blog\/wp-json\/wp\/v2\/malls?post=164392"},{"taxonomy":"booky_location","embeddable":true,"href":"https:\/\/booky.ph\/blog\/wp-json\/wp\/v2\/booky_location?post=164392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}